Privacy Policy

Last updated: 03/10/2025

Piranha Parcels (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect your information when you use our website.

1. Who We Are

Piranha Parcels is a Delivery Service Partner for Amazon, operating in the UK. If you have any questions about this Privacy Policy, you can contact us at:

Email: [email protected],

Address: 3 New Bridge Square, Swindon, Wiltshire, England SN1 1HN

2. Information We Collect

When you use our website, we may collect the following information:

Personal details you provide (such as your name, email address, and phone number if you complete a contact form).

Information about how you use our website (via cookies and analytics tools).

3. How We Use Your Information

We use your information to:

Respond to enquiries or applications you send us.

Provide updates or information you have requested.

Improve our website and services.

Comply with legal obligations.

We will never sell your personal data to third parties.

4. Cookies

Our website may use cookies to improve your browsing experience and to understand how visitors use the site. You can adjust your browser settings to refuse cookies if you prefer.

5. Sharing Your Information

We only share your information if required by law, or where it is necessary to respond to your request (for example, passing information securely to Amazon for delivery-related enquiries).

6. Data Security

We take appropriate measures to protect your personal information against loss, misuse, and unauthorised access.

7. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Access the personal data we hold about you.

Request correction of your personal data if it is incorrect.

Request deletion of your personal data in certain circumstances.

Object to the processing of your data.

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.